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Response (Kevin J.)
11/15/2008 06:26 PM
Dear Ray,
This does in fact look like a banding issue and unfortunately there is nothing I can do over the phone.
I am sorry to say you will in fact have to send your D700 into our facility for evaluation:
Again, Thank you
The Nikon Team
I FedExed my D700 to California today ($87 overnight); Kevin, the Nikon rep I spoke to, tells me it’ll be 3-4 weeks to get it back. I purchased the camera in Albany, GA on September 26, 2008 while visiting my folks, so the camera is, what, 2 months old.
I first saw some vertical banding a couple of photographs I took at a local airport. The red (pink) vertical lines were in the gray overcast sky of two pictures. The sky was a bit overexposed and I ignored it, thinking it was something I did wrong.
Last Saturday I was asked to take a team photograph of my daughter’s (See “My Daughter the Ax Murder” article) high school girls LaCrosse team for their website. The coach was there with her young daughter and I took the opportunity to grab a couple of pictures of her with her little girl. (See attached photo – full sized). The banding was intense, bright and undeniable.
The banding was intense, bright and undeniable.
I checked the Nikon website, saw the support office was open and called. I spoke to Kevin who actually told me ‘he’ had not seen any red banding from a D700. I pushed and asked was there a known issue with banding; he again said he had not seen any banding or heard of many at all. We discussed the problem, he opened a trouble ticket, I uploaded the Jpeg to him. Well, I wish I had recorded him when he opened my file; “Wow, I’ve never seen red banding before; it’s usually gray.” No, I didn’t go there.
I have got to tell you: my camera bag full of lenses sure looks empty.
Only 3-4 weeks to go.
UPDATE: November 27: After speaking to a Nikon manager on Tuesday about the problem and possible solutions I arrived home yesterday to find a brand new D700. They replaced the camera.
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